Level 1: Cadet

Cannot call out on Samsung mobile

Sorry to intercept your post, but I cannot work out how to get customer support.  I cannot ring out on my Samsung mobile phone.


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Telstra (Retired)
Telstra (Retired)

Re: Cannot call out on Samsung mobile

Hi atinob!


If you are still encountering problems, you will need to find a service that you can ring from and speak to our mobile assurance team on 13 22 00. If you cannot do that, take the device into a Telstra store and we can check it out.



Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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