Aidand123
Level 1: Cadet

Change from business plan to personal


Hi there,

I have been on a 24 month business plan contract which has just expired. I am hoping to change to a personal plan with a far better rate advertised on Telstras website but when I try and apply online they don't recognise my mobile number as it is on a business plan.

Any help to make this switch would be appreciated thanks

Aidan

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3 REPLIES 3
Iain_T
Telstra (Retired)
Telstra (Retired)

Re: Change from business plan to personal

Hi Aidan, 

 

Thanks for contacting us about changing to a personal plan. I would first chat to our business sales team here  http://tel.st/aryw and they can check on any offers which might be better than the ones you are seeing for personal accounts. Our our personal accounts sales team can be found here too  http://tel.st/83vp and they can also check and place orders for you. 

 

Let me know if you have any trouble.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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Aidand123
Level 1: Cadet

Re: Change from business plan to personal

Thanks mate but those links you sent me are for broadband I was after mobile phone plans.
Thanks
Aidan
Iain_T
Telstra (Retired)
Telstra (Retired)

Re: Change from business plan to personal

Sorry mate. Business mobiles will be here: http://tel.st/2mx2 and Personal Mobiles here: http://tel.st/eph8

 

 

 

 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

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