GBJADenton
Level 1: Cadet

Change of ownership

Can anyone help with a form to change a mobile phone number/ownership from optus to telstra?

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4 REPLIES 4
Dowser
Level 21: Augmented
Level 21: Augmented

Re: Change of ownership

When you sign up to a Telstra Mobile plan you will be given the option to keep your existing number, which will then be ported across from Optus.

 

Note: do not attempt to close your Optus account or it could obstruct the porting process.

GBJADenton
Level 1: Cadet

Re: Change of ownership

Thanks.  The problem is the number is owned by someone else as its on business account.  I need a form for that business to sign over from optus to telstra

Jupiter
Level 25: The Singularity
Level 25: The Singularity

Re: Change of ownership

It can't be done like that. You need to fill out the change of ownership form at Optus to change the ownership from the business to yourself (stays with Optus). You can then port the service from Optus to Telstra.

 

It can't be change of ownership and ported in a single step.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
GBJADenton
Level 1: Cadet

Re: Change of ownership

OK, thanks that makes sense.  Appreciate your help

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