Level 1: Cadet

End of contract

Answered

Hi my phone contract ends today. Does it automatically go onto a byo plan. Didn’t really want to go into the Telstra shop today. 

1 ACCEPTED SOLUTION

Accepted Solutions
Support Team
Support Team
Accepted Solution

Re: End of contract

Once you're phone contract has been paid off, you'll continue on your current plan month to month, minus the phone repayments.

 

From here, you can stay on the existing plan for as long as you want, or sign up for a new plan.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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1 REPLY 1
Support Team
Support Team
Accepted Solution

Re: End of contract

Once you're phone contract has been paid off, you'll continue on your current plan month to month, minus the phone repayments.

 

From here, you can stay on the existing plan for as long as you want, or sign up for a new plan.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

View solution in original post

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit