Level 1: Cadet

Exiting an MRO

Hi Folks,


I thought it was time to upgrade my ancient handset, so I ordered the new iPhone 12 Pro on a monthly repayment plan.


So the phone arrived which is great, and I got it setup, but it turns out to be much bigger than I expected. So much so I find it awkward to carry around and use.


My question is, can I call Telstra and pay out the monthly re-payemtns (~$70 x 24) so that I own the handset outright, it can be unlocked enabling me to sell it on marketplace/gumteee/whatever ?


My plan is to consider the iPhone 12 Mini when that's available, but may just buy it outright, it seems simpler that way.

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Support Team
Support Team

Re: Exiting an MRO

Hey @SirExie


Hope you were able to get this sorted. In future, you can always give us a buzz or reach out to our team over messaging to cancel a MRO. You'll be charged the handset repayment in a lump sum charge on the bill following the removal of the repayment option. We no longer lock iPhones that were attached to a Post paid account so there's no need to unlock. 

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