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Can someone please advise if "forward shipping" of a handset refers to a new replacement handset or a repaired/refurbished one?
Basically my S4 was sent off due to a SIM failure and I was told it qualified for forward shipping. I know I should have clarified this at the time but I didn't.
I really look after my phones- still looks like new after 12 months and had a screen protector on it since day 1 so i don't want to be receiving something in poorer condition.
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Re: Forward Shipping
They're usually returned or refurbished handsets. One things for sure, they're not brand new.
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