JWER
Level 1: Cadet

How do you get Telstra to speak with you?

Have been trying to set up a new phone for almost 2 weeks now. Can't seem to get anyone from Telstra to help fix it up? Have been in store 3 times now, tried calling, have used the messaging app and lodged formal complaints but still can't seem to get anyone to talk to me?! 

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Jimmy-Lo
Support Team
Support Team

Re: How do you get Telstra to speak with you?

Hi @JWER

 

Thanks for reaching out and thanks for your efforts with our support teams. Was this a postpaid or prepaid mobile service that you were trying to activate? Have you tried online here? https://tel.st/plqr7

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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