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How to cancel a plan
How can I cancel my mobile plan? I've spend hours trying to find the right place in MyTelstra, but I just don't seem to find it. And when I open the live chat, no one replies to me. Calling the customer service isn't really an option, as I have moved out of Australia, and a long wait on the phone could be super expensive. It's very frustrating, as this shouldn't be that complicated
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Re: How to cancel a plan
Maybe try the browser version at https://www.my.telstra.com.au/myaccount/home
Click on Services in the Menu bar
Click on the service
Click on Plan Detail on the right side of the service page
Click on Contract Details and you then should see an option to cancel your plan...
Too many devices, probably an addict :-) also a tinkerer and developer of stuff..
Not with Telstra, just another customer like you!
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