RoseHart82
Level 1: Cadet

How to view mms on telstra.com

Hi guys am trying to view mms messages online... It sends me a password text which I enter and then it says to hit send.... But there is no send button to hit.... Please help!

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3 REPLIES 3
Joe-Telstra
Telstra (Retired)
Telstra (Retired)

Re: How to view mms on telstra.com

Hello RoseHart82,

 

Firstly, welcome to CrowdSupport 🙂 Please stick around and offer any expertise you may have in the range of topics we have here in our Community. 

 

To access MMS's via Telstra.com/viewmms

 

1. Go to https://mymessages-1.mymessages.telstra.com/mmbox/otp.html 

2. Log in using the details provided in the SMS

3. The images should be avaliable for download

 

 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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georob
Level 1: Cadet

Re: How to view mms on telstra.com

Hi Joe

The two addresses you have listed come back as page not found

Matt_Telstra
Telstra (Retired)
Telstra (Retired)

Re: How to view mms on telstra.com

Hi RoseHart82,

 

That isn't good to hear. 

 

You should receive a webpage and a password to enter in once going to the webpage. Is this what is happening? This only occurs if your handset isn't MMS capable and can't receive MMS. If you have a MMS capable handset then there may be an issue why you can't receive MMS which we can assist with.

 

Which handset do you have?

 

-Matt W

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

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