I have required $300 deposit for pre-order iPhone 11 pro Max. Is that usual requirement ? However I didn’t get a receipt and there is no deposits info in a contract. Anyone knows how this work ?
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That is legitimate, if your credit score does not quite meet the requirement for the hardware repayment option, Telstra will provide the option of paying a $300 deposit as a "security"
However, the consultant you spoke to should have provided you a receipt number for your peace of mind
Contact the department you rang and ask for an Interaction number to cover what you were told. It will start with INT-1 xxxxxxxxxxxxxx
At the same time ask to be sent a written confirmation of the transaction.
Just wanted to check in to see if you need any help or support with your initial question?
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