Level 1: Cadet

I wish to reactivate my old sim

I had a plan with Telstra which was cancelled back in 2018.

I was hoping to reactivate this plan (possibly even pre paid) and keep my old phone number.

Is this possible?



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Level 21: Augmented

Re: I wish to reactivate my old sim

If it was cancelled a couple of years ago, changes are the number has gone back into the pool and may even have been re-assigned since. You can try dialing the number directly and see if it gets answered, but it isn't a guarantee that the number is still available.

Stevo 52
Too many devices, probably an addict :-) also a tinkerer and developer of stuff..
Not with Telstra, just another customer like you!
Level 25: The Singularity
Level 25: The Singularity

Re: I wish to reactivate my old sim

We'll start with the title question.

No. You will need a new SIM.


You will need to contact Telstra to sign up for a new plan (it is easiest to do this in store if you want a specific number), as part of the process they can check to see if the number is available.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

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