Level 1: Cadet

iPhone 6 goes strait to voicemail

My iPhone 6 won't ring on an incoming call and goes straight to voicemail though the pre recorded greeting doesn't play. Apple checked out all the usual things and said its a network problem. Any solutions to be able to receive calls?

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Level 24: Supreme Being
Level 24: Supreme Being

Re: iPhone 6 goes strait to voicemail

is the Do Not Disturb feature on?

I am a Complex Customer Service Specialist, nominally working with most assurance products. However, I am not an official representative on CrowdSupport.

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