Solved: Re: Keeping my Old Number - Telstra CrowdSupport

georgiena

How can I keep my old number if i don't have access to my old phone?

GB

DrQ

You can request a replacement SIM card from a Telstra Store and that will then be linked to your existing number without needing to have access to your old phone.

Helpful Links

Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount

Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

View solution in original post

DrQ

You can request a replacement SIM card from a Telstra Store and that will then be linked to your existing number without needing to have access to your old phone.

Helpful Links

Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount

Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

View solution in original post

Keeping my Old Number

Re: Keeping my Old Number

Re: Keeping my Old Number

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