Level 1: Cadet

Leasing phone

I have 2 plans with iPhone 7plus, which are leased instead of the option to own the phone at the end of the plan. I’m wondering if I can change the plan to buying the phone or if I will be penalised?
Or can I buy the phone at the end of the plan?

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Level 8: Inspector

Re: Leasing phone

Hi Kyliechook1,

I already asked the same question to our Telstra reps, and YES! you can still own the phone at the end of the contract, however knowing that you're paying less (since you're just leasing the phone) - expect that there will be a fee after the contract ends for you to be able to own the phone.

Basically you'll just buying the phone at the end of your contract. The charge will be determined once the contract ends.
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For account related concerns, you can visit https://www.telstra.com.au/account-services

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