Samsungs9
Level 1: Cadet
February 2020

Mobile Data not working

I'm on a plan, so no pre paid issues, but data suddenly not working. Was fine this afternoon. Tried to switch it on tonight, and nothing happens-no connection. ( I don't leave it on when not in use, never have) Any ideas. Can use wifi...but I need mobile  data

  • 301 Views
  • 1 Reply
0 Kudos
Like
Reply

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
Ozmoz
Level 22: Superhuman
Level 22: Superhuman
February 2020

Re: Mobile Data not working

In response to Samsungs9
@Samsungs9 wrote:

I'm on a plan, so no pre paid issues, but data suddenly not working. Was fine this afternoon. Tried to switch it on tonight, and nothing happens-no connection. ( I don't leave it on when not in use, never have) Any ideas. Can use wifi...but I need mobile  data

@Samsungs9 With the data option turned on, have you tried rebooting the mobile and see if it works then?

Someone keeps putting vegetables in my beer crisper :-(

Footnote: I don't work for Telstra, I just try to help out fellow Telstra customers.
  • 0 Replies
0 Kudos
Like
Reply
Reply
Loading...

Related Content

  • Mobile Upfront plan data sharing not working

    Hi all, Data sharing is not working on my new mobile upfront service, I have 4 services on my plan, ...

    Find out more

  • Current Mobile Plan

    Hi guys! I hope it is okay for me to ask this here, I just thought I would try save myself a call (w ...

    Find out more

  • Galaxy S3 Data Not Working

    I did a factory reset of my phone the other day. I no longer have the 'Up and down' facing arrows sy ...

    Find out more

  • Mobile data not operating on new microSIM

    Hello, I recently changed to a new phone - Samsung Galaxy Note II - and requested and received a mic ...

    Find out more

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit
Telstra Home >