Nato
Level 1: Cadet

Mobile Voicemail Pin Reset for Remote Access Please

I can not remember the pin for my voicemail and have lost my phone and expecting important business calls

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1 REPLY 1
nelly82
Level 16: Secret Agent

Re: Mobile Voicemail Pin Reset for Remote Access Please

Is the service under a consumer or business account?

 

If Consumer  you can contact 13 22 00 and say Mobile Faults and listen to the prompts

 

if on a business account :

- If you are the owner of the business or authrorised rep on the Business account you can call 13 2000 and say Mobile Faults and listen to the prompts.

- If you are not the authorised rep on the account an authorised rep will need to contact Telstra on your behalf to reset the Voicemail Pin for your service.

 

 

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