fungry_04
Level 2: Rookie

new phone feeling question

Answered
I'm about 4 months into my plan, can I still apply for the new phone feeling?
1 ACCEPTED SOLUTION

Accepted Solutions
ProfessorPhone
Level 23: Superhero
Accepted Solution

Re: new phone feeling question

Hello,

It might be an idea also to contact Telstra 24x7 Live chat support here 

Thanks

"BEING NICE TO OTHERS .. IS NICE"
If I have helped you, a "Like" would be appreciated.

If my advice is a solution, please acknowledge it.

I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
"Being 76 years of age, entitles one to be an expert at everything!!"

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DrQ
Level 24: Supreme Being
Level 24: Supreme Being

Re: new phone feeling question

I believe on the older plans it had to be done in the first 30 days, but your best bet for confirmation on that particular question would be a quick call or visit to your local store...

It might be able to be added, as I can't see any limitation listed in the CIS, which is here: https://www.telstra.com.au/help/download/document/personal-critical-information-summary-new-phone-fe...

The only thing it says is you must have it for 12 months before you can take advantage.
Helpful Links

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Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

ProfessorPhone
Level 23: Superhero
Accepted Solution

Re: new phone feeling question

Hello,

It might be an idea also to contact Telstra 24x7 Live chat support here 

Thanks

"BEING NICE TO OTHERS .. IS NICE"
If I have helped you, a "Like" would be appreciated.

If my advice is a solution, please acknowledge it.

I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
"Being 76 years of age, entitles one to be an expert at everything!!"

View solution in original post

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