fungry_04
Level 2: Rookie
August 2015

new phone feeling question

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I'm about 4 months into my plan, can I still apply for the new phone feeling?
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ProfessorPhone
Level 23: Superhero
August 2015
Accepted Solution

Re: new phone feeling question

In response to DrQ

Hello,

It might be an idea also to contact Telstra 24x7 Live chat support here 

Thanks

"BEING NICE TO OTHERS .. IS NICE"
If I have helped you, a "Like" would be appreciated.

If my advice is a solution, please acknowledge it.

I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
"Being 76 years of age, entitles one to be an expert at everything!!"

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DrQ
Level 24: Supreme Being
Level 24: Supreme Being
August 2015

Re: new phone feeling question

In response to fungry_04
I believe on the older plans it had to be done in the first 30 days, but your best bet for confirmation on that particular question would be a quick call or visit to your local store...

It might be able to be added, as I can't see any limitation listed in the CIS, which is here: https://www.telstra.com.au/help/download/document/personal-critical-information-summary-new-phone-fe...

The only thing it says is you must have it for 12 months before you can take advantage.
Helpful Links

Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount

Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

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ProfessorPhone
Level 23: Superhero
August 2015
Accepted Solution

Re: new phone feeling question

In response to DrQ

Hello,

It might be an idea also to contact Telstra 24x7 Live chat support here 

Thanks

"BEING NICE TO OTHERS .. IS NICE"
If I have helped you, a "Like" would be appreciated.

If my advice is a solution, please acknowledge it.

I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
"Being 76 years of age, entitles one to be an expert at everything!!"

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