Tamagotchi
Level 2: Rookie

New Phone Feeling - Sending Phone Back

Answered

Hey I want to upgrade my phone due to needing the camera to be better for work - I can access the new phone feeling, but it says I have to send my old phone back to them which is fine, but do I get my new phone first? I can't be without a phone for work even for a day. 

2 ACCEPTED SOLUTIONS

Accepted Solutions
Jupiter
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: New Phone Feeling - Sending Phone Back

You send it back after you get the new one.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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Tamagotchi
Level 2: Rookie
Accepted Solution

Re: New Phone Feeling - Sending Phone Back

Great! Thanks so much. Although I'm hearing the phones are taking a long time to arrive anyway! 


@Jupiter wrote:

You send it back after you get the new one.


 

View solution in original post

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8 REPLIES 8
sajidmib212
Level 1: Cadet

Re: New Phone Feeling - Sending Phone Back

I have ordered the new phone feeling and I didnt receive the phone since a month now. I guess telstra have lost it in this virus thingy.

Tamagotchi
Level 2: Rookie

Re: New Phone Feeling - Sending Phone Back

Did you already send your other phone back? Or do you do that after you get your new one?

Jupiter
Level 25: The Singularity
Level 25: The Singularity
Accepted Solution

Re: New Phone Feeling - Sending Phone Back

You send it back after you get the new one.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

View solution in original post

Tamagotchi
Level 2: Rookie
Accepted Solution

Re: New Phone Feeling - Sending Phone Back

Great! Thanks so much. Although I'm hearing the phones are taking a long time to arrive anyway! 


@Jupiter wrote:

You send it back after you get the new one.


 

View solution in original post

sajidmib212
Level 1: Cadet

Re: New Phone Feeling - Sending Phone Back

its always you get new one and return old .. but i want the plan to be moved to new plan

Techlover
Level 2: Rookie

Re: New Phone Feeling - Sending Phone Back

From memory, they have a 14-day period to return the phone and they would send you the return satchel... but yeah, no down time usually. 

TechLover
AngeTelstraID
Level 1: Cadet

Re: New Phone Feeling - Sending Phone Back

Pardon me ignorance, but what is this new phone feeling that everyone is talking about?

 

Jupiter
Level 25: The Singularity
Level 25: The Singularity

Re: New Phone Feeling - Sending Phone Back

It's where you could upgrade your handset and plan for a fee after the first 12 months of a 24 month plan.

 

It's not available to new handsets purchased after late January 2020.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

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