Level 1: Cadet

New phone order Processing

Hi guys 


wondering if you can share some light.

I placed a a new order today over the phone doing the new phone feeling and upgrading. I have received 2 emails already one some info regarding stay connected and the other emailing giving me the billing breakdown. I have checked order status it says it’s processing does this mean it’s approved 

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Level 22: Superhuman
Level 22: Superhuman

Re: New phone order Processing

With all those things, I reckon your order is approved/being processed...  but Telstra can always surprise you!


If you did it online and are getting a new phone then you should get a tracking number, but sometimes they are delivered before you are notified...

Stevo 52
Too many devices, probably an addict :-) also a tinkerer and developer of stuff..
Not with Telstra, just another customer like you!

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit