Some of the links and information provided in this thread may no longer be available or relevant.
If you have a question please post a new topic.
Options for end of lease plan
My lease plan will be finished in December. I do not wish to recontract with Telstra.
my phone is water damaged and no longer working so I have purchased another phone outright.
in December, what fee will I be paying if I do not return the phone? Will it be the $190?
also, is there any option to end this plan earlier than December? Because I would like to go to prepaid.
- 0 Likes
- 698 Views
- 1 Reply
Was this helpful?
- Yes it was, thank you
- No, I still need help
Re: Options for end of lease plan
I'd suggest speaking to the Disconnection's team on 132200.
Say Disconnection to the automated lady when you ring as the reason for your call.
Ask if they're in the Disconnection's team when you speak to a Telstra employee, if they're not say you want to be transferred to the Disconnection's department.
They'll be able to go through your options and give you the cost's of these.
To show your appreciation to myself or another member, please click on the LIKE or mark as a SOLUTION for any post that you have found helpful on this forum.
- 0 Likes
- 0 Replies