Level 1: Cadet

Phone contact

Can anyone suggest a number or a way to actually speak to someone from telstra about an existing plan? I am going around in circles with the automated chat line responses. So frustrating. 

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Level 25: The Singularity
Level 25: The Singularity

Re: Phone contact

You can go in to a Telstra store and they can run through your plan with you.


You could try calling 132200 (but highly unlikely to get through).


With chat, type "Speak to a consultant" and you should be transferred to the queue to chat with a human.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit