Hobo1234
Level 1: Cadet
September 2019

Plan change

Answered

How and where or can I look to change my mobile plan via the 24)7 app

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Greg_Buch
Support Team
Support Team
September 2019
Accepted Solution

Re: Plan change

In response to Hobo1234

HI Hobo1234, once logged into the app you select the mobile number in question, then choose the 'My Plan' heading on the page you're directed to. This will send you to a page with an option to change your plan. 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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1 REPLY 1
Greg_Buch
Support Team
Support Team
September 2019
Accepted Solution

Re: Plan change

In response to Hobo1234

HI Hobo1234, once logged into the app you select the mobile number in question, then choose the 'My Plan' heading on the page you're directed to. This will send you to a page with an option to change your plan. 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

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