Level 1: Cadet

Plan not to change left as it is

I do not wish for my plan to change 

I want it kept as it is.

my name is <removed for privacy>

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Level 23: Superhero
Level 23: Superhero

Re: Plan not to change left as it is

Hi mumma-Quinn,


A lot of customer's are not happy that Telstra are moving them to new plans.


Telstra will eventually be moving all customer's onto the current plans. 


If you want to discuss your options (for possible a cheaper plan than they're moving you to) you can visit a Telstra store (if you're able to during COVID-19).


If you can't get to a Telstra store then you'll need to send a message via the My Telstra App (blue icon in the Get Help section, bottom right of the screen).


Another option is to change to Telstra Pre-Paid Complete.

The $150/ 6 months expiry equate's to $25 per month.


I am NOT a Telstra employee and never have been. However, I AM a customer who volunteer's my time in the hope to help someone with their question.
To show your appreciation to myself or another member, please click on the LIKE or mark as a SOLUTION for any post that you have found helpful on this forum.

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