MTBer
Level 1: Cadet

Post paid plan

Post paid plan promised $10 discount not applied. Did not appear on paperwork but on query told it would appear as a discount on theinvoice. Waited for bill but no discount shown. Phoned customer service. Now told there isn't a discount on the $49 plan.

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4 REPLIES 4
Jupiter
Level 25: The Singularity
Level 25: The Singularity

Re: Post paid plan

Can't remember seeing a $10 credit on the $49 plan.
There is a $10 credit on the $69 plan (which brings it down to $59).

Who promised you the $10 discount?
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
MTBer
Level 1: Cadet

Re: Post paid plan

The Telstra agent who sold me the deal - part of landline/internet and two mobiles (different plans - a $29 and a $49, the $10 discount to apply to the $49)
Jupiter
Level 25: The Singularity
Level 25: The Singularity

Re: Post paid plan

Did you also choose to have peace of mind data, or did you go with the $10 per 1GB option for the excess data usage?
Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
MTBer
Level 1: Cadet

Re: Post paid plan

BYO Mobile Plan $49 Includes unlimited eligible national calls, standard text and MMS with 15GB of included data plus unlimited Telstra Air Wi-Fi data; All for use in Australia
Includes 15GB Bonus Data Allowance from 13 Mar to 01 Apr + Unlimited Peace of Mind Data speed capped at 1.5mbps after included data allowance is consumed from 13 Mar to 01 Apr

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