Level 1: Cadet

Prepaid to plan uprade

I'm currently on prepaid and having trouble upgrading to plan

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Level 25: The Singularity
Level 25: The Singularity

Re: Prepaid to plan uprade

What is the problem that you are having?


Easiest way is to go into a Telstra Store.

Never be afraid to back yourself when trying new things, just always make sure you have 3 escape routes if things go wrong.
Support Team
Support Team

Re: Prepaid to plan uprade

Hi Lggore84. 


Happy to help as best we can if you can give us a bit more detail on what exactly is not working when you try to upgrade onto a plan. 




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