sarahlin
Level 1: Cadet

PSMS spend limit and Telstra PocketNews

Answered

Hi, 

 

I'm on a $55 postpaid plan, and considering subscribe to Telstra PocketNews. I also regularly subscribe to other third party/psms services that are charged on top of my plan, and understand there is a spend limit of $100/month for these services. Just wondering does this $100/month limit include the use on Telstra PocketNews? and Do I get notification messages when I reach that limit? 

 

Generally what does the $100/month spend limit include apart from Third Party subscriptions/ psms? 

 

Thank you for your help in advance! 

 

Cheers

Sarah 

1 ACCEPTED SOLUTION

Accepted Solutions
Dani39
Telstra (Retired)
Telstra (Retired)
Accepted Solution

Re: PSMS spend limit and Telstra PocketNews

Hi Sarah,

The charges will be included within the $100 spend limit. When you exceed your spend limit, an SMS notification will be sent and maybe a letter advising how to use the service. 

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3 REPLIES 3
Dani39
Telstra (Retired)
Telstra (Retired)
Accepted Solution

Re: PSMS spend limit and Telstra PocketNews

Hi Sarah,

The charges will be included within the $100 spend limit. When you exceed your spend limit, an SMS notification will be sent and maybe a letter advising how to use the service. 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

View solution in original post

sarahlin
Level 1: Cadet

Re: PSMS spend limit and Telstra PocketNews

Hi Dani, 

 

Thank you so much for your reply. How about the subcription charges for Telstra Gameloft games? Is the $4.99/month subscription charge be included in the $100/month spend limit? Are there any other similar Telstra entertainment products included in this limit as well? 

 

Thank you again in advance 

 

Cheers

Sarah

ShannonD
Support Team
Support Team

Re: PSMS spend limit and Telstra PocketNews

Hi sarahiln,

 

So you're aware, these are excluded from Single Bill discounts, account and service level discounts.

The $4.99 would fall under the $100 spend limit however this means you cannot be charged above this amount per month. 


 

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