Level 1: Cadet

Reclaim Telstra mobile number

I had a Telstra mobile plan for many years in Australia and moved to the USA 4 years ago.  I realized my old mobile number (which was on a personal plan i cancelled after moving to the USA) is needed so I can sign into mygov account.  Is there any way for me to reclaim this number via a new plan / service so i can use this to get into mygov account next time I am in Australia?

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Level 22: Superhuman
Level 22: Superhuman

Re: Reclaim Telstra mobile number

Hi @The-Walker 


You will need to contact MyGov and get the mobile removed.


Enquiries about myGov

Contact us about using your myGov account.

Call us

Call the myGov helpdesk on 13 23 07, select Option 1.

The myGov helpdesk is open from:

  • 7:00am - 10:00pm, Monday - Friday and
  • 10:00am - 5:00pm, Saturday - Sunday in local Australian time zones.

From outside Australia

Contact us by calling +61 1300 1MYGOV (1300 169 468). Select Option 1.

Footnote: I dont work for Telstra, I just try to help out fellow Telstra customers.

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