purplec
Level 1: Cadet

reversing conditional call forwarding

when I make a call a text box flashes up with "conditional call forwarding active" ... Wollongong ofice say it has no effect and dont know anything about it Smiley Sad ... however a friend overseas can't make a call or text to my mobile, she gets a message that the number won't relay calls or texts ... so, please anyone, how do I turn this off ... it has been happening ever since I bought the phone in December ... it is a Galaxy S4 Mini 

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4 REPLIES 4
TimBartel
Community Manager Community Manager
Community Manager

Re: reversing conditional call forwarding

Hi purplec,

 

If you give us a call on 13 22 00 or chat with us here: http://tel.st/49kl we can ensure call forwarding is removed from your service.

 

Cheers, Tim

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holden540
Level 1: Cadet

Re: reversing conditional call forwarding active

Reversing conditional call forwarding active

456-
Level 1: Cadet

Re: reversing conditional call forwarding active

How do I reverse Conditional Call Forwarding Active

Lindy
Telstra (Retired)
Telstra (Retired)

Re: reversing conditional call forwarding active

Hi 456-

 

I would recommend speaking with our 24x7 Mobile Assurance Team by calling 132200 and saying Mobile Faults after the prompt, so we can organise for it to be turned off. 

 

Kind Regards, 

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