Kate-Trigg
Level 1: Cadet
April 2013

Shifting a plan onto a new account

Answered

Hi guys,

 

When I first moved to Perth back in Janurary I needed a mobile asap but because I didn't have a job I couldn't get my own plan/account. I have a Galaxy S3 on a 24 month contract

My brother put my mobile plan onto his account and now that I have a job is there any way that I can 'shift' my phone/plan and create my own account with Telstra?? It's just getting a little tedious having to contact him ask what I need to pay?
If so, does anyone know any costings invovled?

 

Cheers,

Kate.

 

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Drat
Level 22: Superhuman
April 2013
Accepted Solution

Re: Shifting a plan onto a new account

In response to Kate-Trigg

https://go.telstra.com.au/helpandsupport/-/changing-the-name-on-your-telstra-account

No fee involved.

——
Departed from CrowdSupport as of 12 June 2013, when the fun factor for me had finally completely evaporated with all the recent site layout and functionality changes, and the apparent efforts to turn a community goodwill-powered vehicle into something closer to a customer service channel.

The opinions and sentiments expressed above are mine only, and do not necessarily reflect Telstra's views or position. I work at Telstra, but my participation here is strictly in a personal capacity as a fellow Australian telecommunications services consumer, and you can safely assume you are not my customer, client, patron, benefactor or friend when I post in this forum.

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Drat
Level 22: Superhuman
April 2013
Accepted Solution

Re: Shifting a plan onto a new account

In response to Kate-Trigg

https://go.telstra.com.au/helpandsupport/-/changing-the-name-on-your-telstra-account

No fee involved.

——
Departed from CrowdSupport as of 12 June 2013, when the fun factor for me had finally completely evaporated with all the recent site layout and functionality changes, and the apparent efforts to turn a community goodwill-powered vehicle into something closer to a customer service channel.

The opinions and sentiments expressed above are mine only, and do not necessarily reflect Telstra's views or position. I work at Telstra, but my participation here is strictly in a personal capacity as a fellow Australian telecommunications services consumer, and you can safely assume you are not my customer, client, patron, benefactor or friend when I post in this forum.

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