Level 1: Cadet

sms do not arrive

Sometimes (like today) sms do not arrive in my phone - when alerted to this, I reboot the phone and 8 messages arrive - how can I stop this from happening? Thanks 

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Level 24: Supreme Being
Level 24: Supreme Being

Re: sms do not arrive

I would say the absolute best place to start to be to visit your local Telstra store (or call 132200 and say "Mobile Faults" if there is no Telstra store nearby) and get a SIM replacement. A faulty SIM could lead to that sort of issue.
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Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

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