Culver
Level 1: Cadet

Still haven’t received IPhone 13

I pre-ordered the IPhone 13 Pro and still haven’t received it… I filed complaints and have heard nothing other than the phone was unsuccessfully delivered and hasn’t been returned to Telstra yet with StarTrack. This is ridiculous. 

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2 REPLIES 2
Dowser
Level 22: Superhuman
Level 22: Superhuman

Re: Still haven’t received IPhone 13

We’re you provided with a reason for the unsuccessful delivery?.

PoppySean
Support Team
Support Team

Re: Still haven’t received IPhone 13

Totally understand the frustration here Culver, we're limited in what we can look into from this platform but were you given a case or reference number for the complaint you raised?

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