Highlighted
Level 1: Cadet

STOLEN PHONE

Answered

Someone stole my phone in the street, how can i delete all my informations and block my sim's card ?

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Level 23: Superhero
Level 23: Superhero
Accepted Solution

Re: STOLEN PHONE

Hi Flora2, 

 

You will need to call Telstra on 132200 to cancel the sim card 

https://www.telstra.com.au/support/category/mobiles-tablets/user-guides-help/what-to-do-if-your-mobi...

I am NOT a Telstra employee and never have been. However, I AM a customer who volunteer's my time in the hope to help someone with their question.
To show your appreciation to myself or another member, please click on the LIKE or mark as a SOLUTION for any post that you have found helpful on this forum.

View solution in original post

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
Highlighted
Level 23: Superhero
Level 23: Superhero
Accepted Solution

Re: STOLEN PHONE

Hi Flora2, 

 

You will need to call Telstra on 132200 to cancel the sim card 

https://www.telstra.com.au/support/category/mobiles-tablets/user-guides-help/what-to-do-if-your-mobi...

I am NOT a Telstra employee and never have been. However, I AM a customer who volunteer's my time in the hope to help someone with their question.
To show your appreciation to myself or another member, please click on the LIKE or mark as a SOLUTION for any post that you have found helpful on this forum.

View solution in original post

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit