Alex4455
Level 1: Cadet

Transferring telstra mobile number to new telstra account

Answered

I have just left iiNet and joined Telstra

1. Internet now via cable (instead of telephone line) - I have successfully got this to happen and logged in to Telstra

2. Mobile phone - how do I transfer from iiNet to Telstra? what is the procedure

Pretty disappointed that I can't communicate with Telstra to even get started - 24/7 Chat is not available tonight and 20 minute wait to talk will cost a fortune on a mobile phone

1 ACCEPTED SOLUTION

Accepted Solutions
DrQ
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Transferring telstra mobile number to new telstra account

During the order to sign up for the $25 plan, it will get you to enter your mobile number, and then you will be sent a new SIM card and once activated that will then move your number to Telstra.
Helpful Links

Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount

Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

View solution in original post

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4 REPLIES 4
Caaf
Level 23: Superhero

Re: Transferring telstra mobile number to new telstra account

You'd like to port your mobile number over to Telstra?

Cheers,
Dave

Alex4455
Level 1: Cadet

Re: Transferring telstra mobile number to new telstra account

I already have a mobile phone which is currently with iiNet (no plan), I have just paid Telstra to give me $350 calls per month and $25/month for 500MB. How do I physically switch the phone so that I start using the Telstra plan

Alex4455
Level 1: Cadet

Re: Transferring telstra mobile number to new telstra account

... is that what you mean by "port your mobile number over to Telstra"

DrQ
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: Transferring telstra mobile number to new telstra account

During the order to sign up for the $25 plan, it will get you to enter your mobile number, and then you will be sent a new SIM card and once activated that will then move your number to Telstra.
Helpful Links

Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount

Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

View solution in original post

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit