excelerate
Level 4: Private Eye

Upgrading on Telstra

Hiya All!

 

Just want to know how do I upgrade my mobile/plan on Telstra?

I finished my contract with my current phone and wish to upgrade, however there is no contact info on the Telstra site?

 

Also my previous provider before Telstra, 3 used to send letters when the contract was up and usually had some type of offer to upgrade better than what a new customer can get for loyalty.  Has anyone had something similar happen from Telstra?

 

Cheers!

 

 

 

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3 REPLIES 3
Caaf
Level 23: Superhero

Re: Upgrading on Telstra

No loyalty these days. Have you registered your account at https://www.my.telstra.com.au/myaccount/register from there you'll be able to view, edit, adjust and change your account.

Cheers,
Dave

excelerate
Level 4: Private Eye

Re: Upgrading on Telstra

Yes am registered but can't find any way to edit/change my account...

Where do I find this?
Caaf
Level 23: Superhero

Re: Upgrading on Telstra

Gotta let us know these thing so there's no time wasting 😉

Login, click on the desired account under the plans and usage tab from there a more details window will open, then click on "options" and select "View available plans"

Cheers,
Dave

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