Some of the links and information provided in this thread may no longer be available or relevant.
If you have a question please post a new topic.
Was this helpful?
- Yes it was, thank you
- No, I still need help
Re: using old phone number from plan to pre paid
If you've already activated the SIM card with a new number - unfortunately not.
However instead you can call us on 13 22 00, and we can convert your Post-Paid service into a Pre-Paid service, so that way you can keep the same number. There's no cost for doing this and you won't need another SIM card.
Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.
All moderation actions are supported by the CrowdSupport Community Guidelines
- 0 Likes
- 0 Replies