Level 1: Cadet

using old phone number from plan to pre paid

I have just activated a new pre paid sim . can i transfer my old number from a plan to this sim 

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Telstra (Retired)
Telstra (Retired)

Re: using old phone number from plan to pre paid

Hi henry1st

If you've already activated the SIM card with a new number - unfortunately not. 

However instead you can call us on 13 22 00, and we can convert your Post-Paid service into a Pre-Paid service, so that way you can keep the same number. There's no cost for doing this and you won't need another SIM card. 

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