Level 1: Cadet

Wrong phone

Hi Today I decided to change phone companies from Vodafone to Telstra, I am now on a plan but have realised I ordered the wrong mobile is there any chance I can change my order? I haven't received the mobile yet which is mean to arrive tomorrow morning

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Level 20: Director

Re: Wrong phone

Hi, LizS1,


Welcome to Telstra.


You'll need to call 1800 709 957 or chat online HERE with a friendly consultant. Telstra are committed to keeping their customers happy so I'm sure something will be arranged.


Kind regards,

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Other than being a customer, I have no affiliation with Telstra Corporation Limited, and all opinions expressed are solely my own which may not necessarily be mirrored or endorsed by the company.

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