Solved: “Your $10 monthly credit is due to expire” what do... - Telstra CrowdSupport

Ch90

I got a email from Telstra today, I didn’t understand what it actually mean. Can you please explain me in another email in-detail.

Thank you

Smiley3

Hi Ch90,

The email is saying that you are currently getting a $10 discount each month on you Telstra bill.

This discount is going to stop soon and you will then be paying an extra $10 every month on your future bill's.

You can speak to Telstra Billing on 132200 or use Live Chat

https://www.telstra.com.au/chatnow/landing?pageId=https%3a%2f%2flivechat.telstra.com%2f

They'll be able to explain to you why you were getting the discount and why the discount is going to stop.

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Smiley3