Mobiles & Tablets

Hi, Telstra PDF bills will not print on my brother printer.  All other pages and PDF are printing, there must be an error in the attachment??   Any ideas 

I want to change from plan to prepaid.How do I do that to keep my current number which is with telstra 

Hello...I tried calling 13 20 00 but the offices are closed, on behalf of a lady friend who's really struggling to get her phone activated.I've even sent a Facebook instant message too. No reply received as of yet. The new telstra phone was purchased ...

Samsung S9 work mobile with Telstra.To date, anytime I have missed a call a little icon appears in top left corner as a quick visual to advise missed call. If caller has left a message it goes to voicemail as it should. A couple of days ago I started ...

Hello All,  My childern are both on Pre paid mobiles $30 plans, both of which are older plans. I have suffered some frustration trying to get them updated to current plans My Daughters plan is on a Pre Paid Extra Plan, gives her 2 gig of data and unl ...

I ordered the iPhone 12 pro (order number 1-2690877819417).  Star Track called me on Friday 23/10/20 to advise that my mother couldn't sign for the phone.  I asked the man to take my order to Malabar post office to which he replied no, as it is not l ...

Recently my voicemail has changed and it appears that it is now Voicemail Plus (appears as a recording rather than dailling voicemail) I'm not sure why this happended because I didn't inititate it but I want my standard voicemail back how do I go bac ...

I can't access MyModem. I can only have internet by connecting my PC directly from the nbn Connection box. When I connect the nbn connection box to my Telstra smart modem, I don't have internet at all.

Hi has anyone had issues transferring their sim chard to a Esim? I have been on customer support for 8 hours today and have had 10 different call centre people, with none of them being able to resolve. 

opportunities 

Hi,My number got disconnected due to an overdue bill which is now paid in full.I tried to get the number reactivated by calling Telstra, but they claim this is not possible because it has been over 6 months is the number has been assigned to another ...

My Telstra app won't work and just tells me to refresh now I can't see how much I have left in credit

Since upgrading to ios14 on my iPad I am unable to load web pages or connect to the web via some apps via Telstra nbn wifi. If I hotspot there are no issues. Any assistance with this?

Hi All,Recently when my partner sent me an image via the messages app. Rather than the image showing up I get this error message with a link. "You could not receive HTTP-FT" and then it has a link to the image.  I have had no problems receiving image ...

I want to discuss how to change from my current plan to prepaid.. please ring me

Hi Telstra, My husbands phone over the last week on the first time you call beeps then hangs up and you have to ring again straight away  to get through. It was one but now increasing to twice  intermittently.  Doesnt matter where he is in brisbane i ...

Has anyone purchased prepaid Telstra Evoke Pro 2 mobile?.  The features look very good with triple cameras, 6.2" HD screen and powerful processor. 

I accidently switched on All outgoing calls now I need a password  4 digit password to switch it off  ? I dont remember making a password what do I do ?? My phone is OPPO A5

I'm on a Mobile BYO Plan $69 that I entered into in late May 2019 (now out of contract). Is it eligible for free 5g?

Hi. Im having issues with my hotspot.  I enable on my samsung Android phone and the device I want to share with can connect but its not able to use the network.  I have been into a store and they fixed once but it has stopped working again.  Does any ...

Sorry if it has already been answered but i could not find an answer.Whats is the iphone12 estimated delivery date for business pre-orders? Thanks in advance

Could you please confirm if my old Telstra account is connected 

I accidentally left my iPhone at my mates place and helices 12 hours drive from me I have set up a prepaid phoneme in the interim I was wondering if I could get call forward and SMS forward set up remotely untill I can get back there at the end of th ...

I like many others pre-ordered the iPhone 12 and was told it would be delivered today. I received an email just before 4:30 saying it wasn’t coming and an email suggesting they will update me each week. Just wondering if anyone that pre ordered actua ...