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Important changes to MessageBank

From 9 December 2020, the following MessageBank features will no longer be available:

 

Special delivery

Automatically calls a secondary number to advise you of new messages and allow you to listen to them.

 

Telephone delivery (outdial message delivery)

Allows you to record a voice message, then automatically dials the recipient and plays the message when they answer.

 

Mailbox-to-mailbox messaging

Allows you to forward a message or record a new one and send it to another MessageBank without the number ringing.

 

Personal receptionist

Allows you to give incoming callers the option of being transferred to another number instead of leaving a message.

 

 

What’s next?

You don’t need to do anything; these changes will automatically take effect from 9 December 2020.

 

If you would like to make changes to your MessageBank service, visit www.telstra.com/messagebank

 

Version history
Revision #:
2 of 2
Last update:
October
Updated by:
 

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