CrowdSupport Wiki

Mobiles & Tablets

cancel
Showing results for 
Search instead for 
Did you mean: 

iOS 9 & Wi-Fi Assist

With the release of its latest mobile operating system iOS9, Apple has launched a number of new features. Wi-Fi Assist is one such feature. It is designed to help maintain seamless connectivity to the internet by automatically connecting to you to your mobile network, where the Wi-Fi connection you’re using is considered too slow to provide a good user experience.

 

While this feature can be useful, and provide a great online experience for some users, there is also the possibility of unexpectedly high data usage occurring as a result, especially among users who otherwise regularly use their total monthly data allowance. It is important to note that immediately upon updating to iOS9 this feature is enabled by default.

 

Luckily, if you’re one of those users or wish to ensure that you have full control over your connection, this feature is easily disabled by following the steps below:

 

For iPhone users: 

  1. Open Settings
  2. Select Mobile
  3. Scroll to the bottom of that screen
  4. Slide Wi-Fi Assist to the left

ioswifiphone.jpg

 

 

For iPad users: 

  1. Open Settings
  2. Select Mobile Data
  3. Scroll to the bottom of that screen
  4. Slide Wi-Fi Assist to the left

ioswifiipad.PNG

 

 

Version history
Revision #:
4 of 4
Last update:
May 2017
Updated by:
 

Was this helpful?

  • Yes it was, thank you
  • No, I still need help