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Mobiles & Tablets

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Community Manager TimBartel Community Manager
Community Manager

Is my mobile phone able to make and receive phones calls in a 4G only coverage area?
If your mobile device is listed below (Compatible Devices), you are able to make and receive phone calls on your mobile phone while in a 4G only coverage area, provid ...

Community Alumni (Retired)

Unlock your Apple iPhone from Telstra - Post Paid Customers   Our online iPhone unlocking tool is available for personal and business customers on a plan (excludes pre-paid services). You do not need to be a current Telstra customer to use this tool, ...

Telstra (Retired) Jay
Telstra (Retired)

Update: From 1 July 2020, StayConnected Advanced will no longer be available for new consumer customers. StayConnected Advanced will continue to be available to Small Business customers.   If you took up this extra before 1 July 2020, StayConnected A ...

Level 23: Superhero

With the release of its latest mobile operating system iOS9, Apple has launched a number of new features. Wi-Fi Assist is one such feature. It is designed to help maintain seamless connectivity to the internet by automatically connecting to you to yo ...

Telstra (Retired) Yannick
Telstra (Retired)

Nano SIM Replacement    The iPhone 5 and above require a nano SIM which is smaller than all previous SIM cards.      Existing customers who purchase an iPhone 5 outright can come in store and have their SIM card re-burnt free of charge. But remember ...

Community Alumni (Retired)