Mobiles & Tablets

We have a range of Telstra community initiatives on how to get the most from your mobile and information about responsible phone use.   Mobiles and Your Health   At Telstra, we want all of our customers to have up-to-date and relevant information abo ...

Is my mobile phone able to make and receive phones calls in a 4G only coverage area?
If your mobile device is listed below (Compatible Devices), you are able to make and receive phone calls on your mobile phone while in a 4G only coverage area, provid ...

APN (or "access point name") is a setting on your mobile phone that lets you access mobile internet. Below are the details to enter into your device if they are not listed already. You should leave blank any fields that we've left blank in the table ...

Choose which type of Call Forward you want to turn off below, then enter the code provided via your mobile phone:   For all calls: Enter ##21**10# then press call/send   For when you don't answer - 'call forward no answer': Enter ##61**10# then pres ...

Please note: There have been some changes to International Roaming on selected mobile plans, such as the Telstra Upfront Plan.
Find out more here >   **************************************** Telstra’s International Roaming tips for customers    Get o ...

As we continuously extend and improve our mobile coverage we want your feedback to help us find network coverage 'black spots'.   A 'black spot' is where Telstra indicates it has mobile or mobile broadband coverage but it does not perform to expectat ...