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Telstra (Retired) PaulQ
Telstra (Retired)

We have a range of Telstra community initiatives on how to get the most from your mobile and information about responsible phone use.   Mobiles and Your Health   At Telstra, we want all of our customers to have up-to-date and relevant information abo ...

Community Manager TimBartel Community Manager
Community Manager

Is my mobile phone able to make and receive phones calls in a 4G only coverage area?
If your mobile device is listed below (Compatible Devices), you are able to make and receive phone calls on your mobile phone while in a 4G only coverage area, provid ...

Telstra (Retired) PaulQ
Telstra (Retired)

APN (or "access point name") is a setting on your mobile phone that lets you access mobile internet. Below are the details to enter into your device if they are not listed already. You should leave blank any fields that we've left blank in the table ...

Telstra (Retired) PaulQ
Telstra (Retired)

Choose which type of Call Forward you want to turn off below, then enter the code provided via your mobile phone:   For all calls: Enter ##21**10# then press call/send   For when you don't answer - 'call forward no answer': Enter ##61**10# then pres ...

Telstra (Retired) Yannick
Telstra (Retired)

  What is the difference between a Base Station and a Small Cell?

Put simply, a base station is what connects a handheld device to the wider Telstra network and a small cell is a miniature version of a base station.

Key differences between the two t ...

Telstra (Retired) Yannick
Telstra (Retired)

LTE Category 4 (CAT4) is the next step in 4G LTE device capability. CAT4 rated devices are capable of achieving better typical speeds in 4G coverage areas where the network is enabled with 20MHz of contiguous spectrum.
The Telstra Mobile Network off ...