Will I need to pay anything if I make a service request?
Yes, you will need to pay a Service Fee for each exchange or replacement device (unless your device malfunctions due to manufacturer’s fault which is covered under warranty). ...
It’s a really frustrating situation having your mobile phone or tablet go missing; it can feel like you’ve lost part of yourself. Fortunately, there are a few ways you can locate your missing device. If you are sure that it hasn’t been stolen, then t ...
General tips for using data
To estimate how much data you’ll use each month, use our data usage calculator.
Data is used in this order: Browse Plus Packs, bonuses, recharge offer data, and then main credit balance (charged at pay-as-you-go rates).
Update: From 1 July 2020, StayConnected Advanced will no longer be available for new consumer customers. StayConnected Advanced will continue to be available to Small Business customers.
If you took up this extra before 1 July 2020, StayConnected A ...
To enable voicemail:
Divert to 101 when unanswered after 30 seconds
Divert to 101 when unreachable
Divert to 101 when busy
Divert all calls to 101
To disable voicemail:
Cancel divert w ...
There are three different types of Call Forward – for all calls, for when you don't answer the phone, and for when you're on another call. Any of these may be on or off on your phone.
To check if Call Forward is on or off, enter the code provide ...