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Mobiles & Tablets

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Telstra (Retired) Jay
Telstra (Retired)

Service Requests   Will I need to pay anything if I make a service request? Yes, you will need to pay a Service Fee for each exchange or replacement device (unless your device malfunctions due to manufacturer’s fault which is covered under warranty). ...

Telstra (Retired) Steph
Telstra (Retired)

It’s a really frustrating situation having your mobile phone or tablet go missing; it can feel like you’ve lost part of yourself. Fortunately, there are a few ways you can locate your missing device. If you are sure that it hasn’t been stolen, then t ...

Telstra (Retired) Miranda_S
Telstra (Retired)

General tips for using data   To estimate how much data you’ll use each month, use our data usage calculator. Data is used in this order: Browse Plus Packs, bonuses, recharge offer data, and then main credit balance (charged at pay-as-you-go rates). ...

Telstra (Retired) Jay
Telstra (Retired)

Update: From 1 July 2020, StayConnected Advanced will no longer be available for new consumer customers. StayConnected Advanced will continue to be available to Small Business customers.   If you took up this extra before 1 July 2020, StayConnected A ...

Community Manager DanK Community Manager
Community Manager

To enable voicemail:   *61*101**30# Divert to 101 when unanswered after 30 seconds *62*101# Divert to 101 when unreachable *67*101# Divert to 101 when busy *21*101# Divert all calls to 101   To disable voicemail:   #61# Cancel divert w ...

Telstra (Retired) PaulQ
Telstra (Retired)

  There are three different types of Call Forward – for all calls, for when you don't answer the phone, and for when you're on another call. Any of these may be on or off on your phone.   To check if Call Forward is on or off, enter the code provide ...