Highlighted
Level 2: Rookie

3ds technicolor TG799vac can't find access point

Just got the new modem and now am unable to connect my son 3ds to Internet, it is unable to find an access point. 

Please help. 

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
3 REPLIES 3
Highlighted
Telstra (Retired)
Telstra (Retired)

Re: 3ds technicolor TG799vac can't find access point

Apologies for the delayed reply. Hopefully this issue has since been resolved for you, but please let me know if you continue to experience difficulties with this.

 

- Shelly

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Highlighted
Level 2: Rookie

Re: 3ds technicolor TG799vac can't find access point

Hi sorry I wasnt notified of your response.
nope still not able to connect.
Highlighted
Telstra (Retired)
Telstra (Retired)

Re: 3ds technicolor TG799vac can't find access point

Hi Freogirl. I've replied to your other post https://crowdsupport.telstra.com.au/t5/Modems-Hardware/technicolor-tg799vac-painfully-slow-with-appl...

 

- Tim

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Telstra Smart Modem

Plug in and connect in minutes. Smart.

Find out more