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Level 24: Supreme Being cf4
Level 24: Supreme Being

As there is no official manual for this modem I have written my own which I hope some people might find useful. It would probably have been better to post as a WiKi but I have never been able to post a WiKi successfully. The manual can be found at li ...

MaxSophie
Level 6: Bloodhound

My Telstra Smart Modem Gen 2 ( ARCADYAN) Firewall appears to be blocking internal SMB (port 445) packets between the WiFi and Wired networks. Gateway is Gen 2 Arcadyan LH1000 Firmware 0.07.05r I have a new Synology NAS connected to the gateway via Et ...

nishiki
Level 1: Cadet

Recently my modem's UPnP feature hasn't been auto port fowarding and trying to manually port foward also isn't working. The only work around i've found is to turn my modem off and back on, but eventually stops port fowarding the next day. I've also n ...

AJP27
Level 1: Cadet

Hi. My neighbour had 2 Telstra Smart Modems (one sent from Telstra long before she ordered the NBN and another when she finally ordered the NBN) so she gave me 1 to use until I connect to the NBN one day. I am using a Telstra Cable Adapter as well. A ...

HarryMarcus
Level 1: Cadet

Hi there, I currently run Cable internet using the Technicolor DJA0231 and Netgear Modem, with approx. 15 wifi devices & 3 wired devices to the Technicolor modem. I have just bought 2 x Amazon Eero wifi routers, with the intention of setting up a mes ...

Stolla
Level 1: Cadet

ive got a faulty NBN modem, after a power failure my NBN modem doent want to connect to the NBN anymore. The modem went over to modible internet and the LINK light keeps blinking on the NBN modem. Tried to phone telstra and tried the chat but cant co ...

Peeto
Level 2: Rookie

I already have a small 2 pc network set-up and I'm trying to add my netgear 1900 smart wi-fi AC router into the network,but my system really doesn't want to know that the router exists,which I need it to to be able to configure it. It does seem to wo ...

BumblingBee
Level 1: Cadet

Hello. My Telstra air card 7905 has an alert that claims my SMS Memory is Full. I have gone to page to delete messages but there is no option for me to do anything despite my running cursor over potential fields. I have tried answers from others on a ...

thestormdragon1
Level 1: Cadet

Hi I hope you had a great weekend. I'm a PC tech and I look after a small business in Qld - until recently they had a Draytek 2830 (192.168.0.1) on their ADSL connection providing internet and VPN. Last week, Telstra installed their NBN connection wi ...

KTb00
Level 2: Rookie

I have been chasing my tail for days. Ring Telstra - an automated message says i can address my issue through messaging and hangs up on me. Message Telstra - spend hours waiting to be told I need to ring or go to a Telstra store. Spend 2 hours travel ...

davemcd
Level 2: Rookie

I have two gen 2 boosters since the latest firmware 0.11.11r updated a few days back.I cannot see them on the modem webpage. I went through reseting one..Connected to Ethernet it is green and ok. You see it on Wifi booster status all green.Once you d ...

MaxSophie
Level 6: Bloodhound

My Telstra Smart Modem Gen 2 ( ARCADYAN) Firewall appears to be blocking internal SMB (port 445) packets between the WiFi and Wired networks. Gateway is Gen 2 Arcadyan LH1000 Firmware 0.07.05r I have a new Synology NAS connected to the gateway via Et ...

harrisc
Level 2: Rookie

Hi  I have a Telstra Gen2 SmartModem (Arcadyan LH1000) Please can you tell me how to put it into bridge mode

Gantz
Level 1: Cadet

Hi, my Wifi signal is off, but the broadband, phone and telstra air lights are all green. I've tried resetting the modem but still can't get the wifi back.

Tyrus
Level 3: Gumshoe

I just noticed my modem has a slightly changed interface which I assume is from a pushed firmware update recently.  Apparantely this update has reverted the modem settings back to a default "newdsluser" username.  To check this, I logged on to my bil ...

Vitara
Level 3: Gumshoe

I have recently installed a new Gen2 Modem (Arcadyan) on my internet service.  Firmware updated automatically OK.   Presently configured to run with ADSL as NBN due in about a month.  All systems functioning normally, except the mobile back up is not ...

DEALS
Level 1: Cadet

I have a few questions:1. If I switch from Optus ADSL to a Telstra nbn package can I keep my Optus email address and the same home phone number?2. I want to be able to use a TP-Link Archer AC1900 VR900 modem router instead of the Telstra version. Can ...

asdasdfasdfasdf
Level 1: Cadet

Hi we've just moved into a new unit and the data port in the wall is not near where I would like the Smart Modem to go. We have NBN FTTB and the grey DSL cable we were given by Telstra is very short. Where can I get a 10m version of that cable? Also, ...

Regardz
Level 4: Private Eye

I recently moved to nbn and a new Telstra Smart Modem Gen2 (Technicolor DJA0231TLS).  Since then I have been unable to connect my previously working wireless doorbell (Mirabella / Anko / K-Mart WiFi Full HD Video Doorbell).  After much troubleshootin ...

Kotrab
Level 2: Rookie

Hi. We have Ethernet at both ends of our house, but our current Telstra Smart Modem is at one end, and needs to be there. Can we take advantage of the Ethernet port at the other end of the house to give us better wifi there? Can a wifi booster (Telst ...

Ck27
Level 2: Rookie

Hoping someone can assist. I have two Sricam security cameras.  I connect them to the Telstra Smart Modem using the 2.4ghz setting.  All works correctly.  Then I enable the 5 thx option. All works fine for 24 hours. Then when I try to view the camera ...

Peeto
Level 2: Rookie

I already have a small 2 pc network set-up and I'm trying to add my netgear 1900 smart wi-fi AC router into the network,but my system really doesn't want to know that the router exists,which I need it to to be able to configure it. It does seem to wo ...

BumblingBee
Level 1: Cadet

Hello. My Telstra air card 7905 has an alert that claims my SMS Memory is Full. I have gone to page to delete messages but there is no option for me to do anything despite my running cursor over potential fields. I have tried answers from others on a ...

YellaRocky
Level 1: Cadet

Our NBN FTTN fell over last thursday after NBN maintenance & it hasn't come back yet. (Fault reported for some resolution -- hopefully -- on the following Tuesday. Our laptops can surf either via the Wifi or Ethernet, our android mobile phones can su ...

decostar
Level 1: Cadet

I have an HTC5G router/modem. I am on a business plan and whenever I go over my data allowance I get throttled back to 1.5/ second. That would be okay except that it continues for three or four days into my new billing cycle then I have to spend an h ...

GuzziGuy
Level 2: Rookie
boxallw
Level 4: Private Eye

NBN 100/40. 2.4Ghz network keeps disappearing, sometimes when using it and then it appears again.Just disabled the radio and reenabled it...still nothing.  I have reset the modem AGAIN.  Any ideas?

Gazza82
Level 1: Cadet
powlettis
Level 1: Cadet

I've been trying to cancel my Telstra broadband for a few months now using chat. I've had endless waits, re-identification, getting bounced from bot to person and back to the bot, without a resolution. Telstra continued to charge me, even after telli ...

Otto88
Level 1: Cadet

My AV registered an internal port scan suggesting the Smart Modem has been hacked or wasn't up to the task of protecting my network.  So I have purchased a WatchGuard T20 firewall which I wish to put between the NBN HFC modem and the rest of the netw ...

Willem3
Level 1: Cadet

NBN will be connected next week but the NBN number is different to my current number and I do not want to change. 

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