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Level 24: Supreme Being cf4
Level 24: Supreme Being

As there is no official manual for this modem I have written my own which I hope some people might find useful. It would probably have been better to post as a WiKi but I have never been able to post a WiKi successfully. The manual can be found at li ...

Peeto
Level 2: Rookie

As I said I've just purchased a new netgear ac-1700 router and I'm trying to get it set-up on my network. However as soon as I plug the router into my WAN port i loose all internet access apart from the modem setup page. Pairing doesn't work either. ...

ffs1000
Level 1: Cadet

Hello. My relocation order is telling me that my hardware delivery has been completed. It has not. I can't get through to speak to anyone in Telstra about this, as the calls keep getting hung up on as I'm clearly not an important enough person to be ...

Colonel41
Level 1: Cadet

Kirrawee nsw 

Ted28
Level 1: Cadet

I have an existing Telstra smart wifi booster 2 (m35h-map) connected to modem model Dja0230 that has been working so well that I went and bought another. The second booster has been a nightmare... I connected as per previous, it goes through the firm ...

cnavarrete01
Level 1: Cadet

NBN

Hi....been trying to contact you guys to have internet.MY INTERNET IS NOT WORKING SINCE A SWITCH TO NBN.CALL ME PLEASE

Joshhy
Level 2: Rookie

Hi team, I'm aware Telstra's  NBN Smart Modem backup 4G runs at speeds of 6/1 Mbps.  But someone recently said these speeds had been boosted to 25/2  Has Telstra officially bumped the 4G speeds on their modems ?     cheers

lilac253
Level 1: Cadet

My previous tenants had NBN installed on the second dwelling of my property. They took the NBN box that was installed on the wall by a technician and have ghosted my when I’ve tried to ask for it back as it’s property of NBN. 
my new tenant needs it a ...

kelstan
Level 1: Cadet

Hi there, I have a Smart gen 2 DJA0231 modem which is stuck on Firmware 18.1.c.0347-950-RC. Is there a reason why my unit is not receiving any updates? Can I request an update be pushed to my device? FWIW, I am not using the device with another ISP - ...

Lily24
Level 1: Cadet

SpoilerSamsung TV series 8 NBNSamsung TV series 8 NBNJust purchased a new Samsung TV  and now have a new telstra NBN  smart modem account as well.  Connection to wifi is okay for phone and iPad but will not give internet access to the Tv. Please help ...

Albert1985
Level 1: Cadet

HiToday my internet went out and received a text saying that there was an outage in my area. So my modem switch over to the 4G back up automatically. But the 4G cannot no even load a single webapage not a think speed was 0.1mps.I contacted support vi ...

MaxSophie
Level 6: Bloodhound

My Telstra Smart Modem Gen 2 ( ARCADYAN) Firewall appears to be blocking internal SMB (port 445) packets between the WiFi and Wired networks. Gateway is Gen 2 Arcadyan LH1000 Firmware 0.07.05r I have a new Synology NAS connected to the gateway via Et ...

DEALS
Level 1: Cadet

I have a few questions:1. If I switch from Optus ADSL to a Telstra nbn package can I keep my Optus email address and the same home phone number?2. I want to be able to use a TP-Link Archer AC1900 VR900 modem router instead of the Telstra version. Can ...

harrisc
Level 2: Rookie

Hi  I have a Telstra Gen2 SmartModem (Arcadyan LH1000) Please can you tell me how to put it into bridge mode

Gantz
Level 1: Cadet

Hi, my Wifi signal is off, but the broadband, phone and telstra air lights are all green. I've tried resetting the modem but still can't get the wifi back.

Tyrus
Level 3: Gumshoe

I just noticed my modem has a slightly changed interface which I assume is from a pushed firmware update recently.  Apparantely this update has reverted the modem settings back to a default "newdsluser" username.  To check this, I logged on to my bil ...

Vitara
Level 3: Gumshoe

I have recently installed a new Gen2 Modem (Arcadyan) on my internet service.  Firmware updated automatically OK.   Presently configured to run with ADSL as NBN due in about a month.  All systems functioning normally, except the mobile back up is not ...

asdasdfasdfasdf
Level 1: Cadet

Hi we've just moved into a new unit and the data port in the wall is not near where I would like the Smart Modem to go. We have NBN FTTB and the grey DSL cable we were given by Telstra is very short. Where can I get a 10m version of that cable? Also, ...

Regardz
Level 4: Private Eye

I recently moved to nbn and a new Telstra Smart Modem Gen2 (Technicolor DJA0231TLS).  Since then I have been unable to connect my previously working wireless doorbell (Mirabella / Anko / K-Mart WiFi Full HD Video Doorbell).  After much troubleshootin ...

Kotrab
Level 2: Rookie

Hi. We have Ethernet at both ends of our house, but our current Telstra Smart Modem is at one end, and needs to be there. Can we take advantage of the Ethernet port at the other end of the house to give us better wifi there? Can a wifi booster (Telst ...

Ck27
Level 2: Rookie

Hoping someone can assist. I have two Sricam security cameras.  I connect them to the Telstra Smart Modem using the 2.4ghz setting.  All works correctly.  Then I enable the 5 thx option. All works fine for 24 hours. Then when I try to view the camera ...

Colonel41
Level 1: Cadet

Kirrawee nsw 

Joshhy
Level 2: Rookie

Hi team, I'm aware Telstra's  NBN Smart Modem backup 4G runs at speeds of 6/1 Mbps.  But someone recently said these speeds had been boosted to 25/2  Has Telstra officially bumped the 4G speeds on their modems ?     cheers

kelstan
Level 1: Cadet

Hi there, I have a Smart gen 2 DJA0231 modem which is stuck on Firmware 18.1.c.0347-950-RC. Is there a reason why my unit is not receiving any updates? Can I request an update be pushed to my device? FWIW, I am not using the device with another ISP - ...

northlakedude
Level 1: Cadet

I have just purchased an MU500 modem and a SIM to connect to 5G.Noticed that every 20 to 40 mins the modem seems to reset itself (Wifi drops, Telstra logo on modem screen, then it goes into checking data usage information then wifi comes back online. ...

Peeto
Level 2: Rookie

I already have a small 2 pc network set-up and I'm trying to add my netgear 1900 smart wi-fi AC router into the network,but my system really doesn't want to know that the router exists,which I need it to to be able to configure it. It does seem to wo ...

BumblingBee
Level 1: Cadet

Hello. My Telstra air card 7905 has an alert that claims my SMS Memory is Full. I have gone to page to delete messages but there is no option for me to do anything despite my running cursor over potential fields. I have tried answers from others on a ...

YellaRocky
Level 1: Cadet

Our NBN FTTN fell over last thursday after NBN maintenance & it hasn't come back yet. (Fault reported for some resolution -- hopefully -- on the following Tuesday. Our laptops can surf either via the Wifi or Ethernet, our android mobile phones can su ...

decostar
Level 1: Cadet

I have an HTC5G router/modem. I am on a business plan and whenever I go over my data allowance I get throttled back to 1.5/ second. That would be okay except that it continues for three or four days into my new billing cycle then I have to spend an h ...

GuzziGuy
Level 2: Rookie

Hi, can anyone help with the above issue ?

boxallw
Level 4: Private Eye

NBN 100/40. 2.4Ghz network keeps disappearing, sometimes when using it and then it appears again.Just disabled the radio and reenabled it...still nothing.  I have reset the modem AGAIN.  Any ideas?

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