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Level 24: Supreme Being cf4
Level 24: Supreme Being

As there is no official manual for this modem I have written my own which I hope some people might find useful. It would probably have been better to post as a WiKi but I have never been able to post a WiKi successfully. The manual can be found at li ...

Jandra
Level 1: Cadet

Having paid for a Telstra technician to install my NextGen Smart Modem, I discovered that the 4G backup was not working. I signed into 192.168.0.1 and discovered that: 1. The "Mobile Signal" led was off2. LTE Status = "down" 3. LTE Tab shows zero con ...

lw151185
Level 1: Cadet

I just received a new smart modem, where do i find the username & password so i can access the features

Blahblah77
Level 1: Cadet

My smart modem gen 2 is not turning green and has been in backup mode with the blue led. I got it today and it still isn’t working properly.

Liam31
Level 1: Cadet

Hi, I would like to know how to disconnect the 'mesh' system and have 2 separate ssid's for my booster and my main modem. Thanks

Bess22
Level 1: Cadet

How can I find out if my modem is locked to Telstra? And if it is locked, how can I get it unlocked?

Nene64
Level 1: Cadet

I our wish to know how to change my modem for the 2.4 ghz that is required to work smart lights  etc

yarga
Level 1: Cadet

I have an old Netgear EX6100 wifi range extender which I tried to connect with my Telstra NBN, but it seems to connect to an old ADSL2 network.  Is the Netgear EX6100 compatible with the Telstra NBN gateway.  I have paired it with the Netgear extende ...

kc_3456
Level 1: Cadet

We have two printers, Epson and FujiXerox, that connected to our Telstra Smart Modem when the modem/NBN was first installed last year. There were no problems with the connection or printing. However, a couple of months ago both printers stopped conne ...

antman477
Level 1: Cadet

i have the arcadyan lh1000 smart modem..i can connect my PC via wifi but it won't connect on eathernet keeps saying dose not have a valid ip..have down every thing under the sun but nothing ihave works it has all it's lights on the back of the modem ...

Ausbloke
Level 1: Cadet

Hi CrowdSupport,May I have some advice please, I’m looking to further expand my home internet by replacing my Telstra Smart modem with a new Deco M5  mesh router. I am on FTTC NBN. I tried connecting Deco M5 directly to the NBN box but it’s not detec ...

Longy352
Level 1: Cadet

Will this booster work with the Telstra Gateway Modem which I think I have?

TelstraUser00
Level 1: Cadet

Hi, I've posted my question on the subject. Is this possible? Can I still use the Gateway Frontier as a modem to bridge to another router?

Loupgarou
Level 2: Rookie

Hi All I have signed up for and NBN plan which will be active on Tuesday. I received the Telstra Cable Adaptor (Modem) and the Telstra Smart Modem 2nd gen (Router) a few weeks ago. My 2 questions are: 1. Can I install this myself on Monday and use th ...

magpiegoose
Level 2: Rookie

Hi.  I have a Small Data plan (postpaid) with Telstra.  I want to buy a prepaid Telstra device - Telstra 4GX Wi-Fi Pro.  Modem availability seems low in Oz at the moment.Will the postpaid Telstra SIM card work in the Prepaid Telstra modem? Has this a ...

MikeL1
Level 1: Cadet

I have just purchased a Telstra Gen 2 Wifi booster. Currently have an NBN connection using a Telstra Netgear V7610 modem. I have tried to setup the booster and it will work when connected via ethernet cable, but will not connect via wifi. Telstra sup ...

kittikat212
Level 2: Rookie

I have reset my modem and I can't log in to access the full features to change the name of my wifi network. Can anyone help, please?

Sunflower_GUY
Level 2: Rookie

Hello,The WiFi on my all-in-one PC does not support 5G and I need this connection, which is available from my Telstra MAX gateway.HOWEVER... I have a spare Telstra Technicolor-DJA0230 modem. My intent was to connect my PC via ethernet cable to the DJ ...

wolfieboy
Level 6: Bloodhound

Hi I recently had a problem with our Foxtel iQ4 set top box, using Netflix APP.The whole box works great & so does Netflix viewed via the iQ4 normally. After great success with the Netflix APP for 5.5 month it started playing up just over 2 weeks ago ...

klausiau
Level 3: Gumshoe

HiI try to setup a Minecract Server and added the port forwarding rule Port 25565 to the internal IP address 10.0.0.67
It seems that the port is blocked, I checked it with https://www.portchecktool.com/  I also disabled the Firewall on the PC with the ...

Skynet
Level 2: Rookie

I had previously had NAT lookback and the ability to have more than 10 static IP addresses but sometime recently my firmware was "upgraded" to 0.08.06_ndmrFT4 and I have lost the 2 most important features to me. Also my router is now running like dog ...

Blahblah77
Level 1: Cadet

My smart modem gen 2 is not turning green and has been in backup mode with the blue led. I got it today and it still isn’t working properly.

yarga
Level 1: Cadet

I have an old Netgear EX6100 wifi range extender which I tried to connect with my Telstra NBN, but it seems to connect to an old ADSL2 network.  Is the Netgear EX6100 compatible with the Telstra NBN gateway.  I have paired it with the Netgear extende ...

Ausbloke
Level 1: Cadet

Hi CrowdSupport,May I have some advice please, I’m looking to further expand my home internet by replacing my Telstra Smart modem with a new Deco M5  mesh router. I am on FTTC NBN. I tried connecting Deco M5 directly to the NBN box but it’s not detec ...

Baulkoboy
Level 1: Cadet

NBN FTTC is available in my street. NBN have advised. I have the Telstra Smart 2 ready but where do I get the NBN Connection Box??

Nbasti
Level 1: Cadet

I cannot connect to my home WiFi my router shows red green lights that are on but cannot connect to Wi-Fi  from any devices . My router is scanning for connect to Wi-Fi cannot locate the Telstra wifi name to log into

MichaelBlucher
Level 2: Rookie

HiJust wondering if anyone knows anything about the following:Telstra Smart Modem Gen2 compatibility with TP-Link AV2000 2-Port Gigabit Powerline Adaptor.I've already had problems with another TP-Link product (their RE450 wifi extender) which was ret ...

Kathy2068
Level 1: Cadet

How do you change a smart modem back to home internet. Magenta light is now on and we are connected to mobile internet for some reason??

Capook
Level 1: Cadet

Red status light on my modem. No other lights on.I have tested my connection, fault is with my modem. No outages in my area. I have tried disconnecting power & reconnecting on modem & nbn.I have tried the reset button, no joy.

Dan165
Level 1: Cadet
casademartin
Level 1: Cadet

Should I disconnect and turn off / unplug my modem at night?

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