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Level 24: Supreme Being cf4
Level 24: Supreme Being

As there is no official manual for this modem I have written my own which I hope some people might find useful. It would probably have been better to post as a WiKi but I have never been able to post a WiKi successfully. The manual can be found at li ...

Mirri
Level 1: Cadet

I’m trying to help my parents they have a Telstra Smart Modem gen 2 LH1000, in an effort to try and connect their Lenovo tablet to the modem I have been down a rabbit hole and last night  landed on advice that suggested adding the tablet MAC to the m ...

JB129
Level 1: Cadet

I have just purchased a Dlink DSL 3785 modem router. It appears to be setup correctly but it is not connected to the internet and I can’t see how to do this. I am on ADSL.  Any help would be appreciated. 

Sheldon3
Level 1: Cadet

Hi,  I just moved address and received the new smart modem.  So far so good.... but when trying to connect Samsung Tv and Ps3 it fails. Both items find the wifi signal but will not connect to it.  I'm thinking it might be because of the smart modem e ...

Moderator Deanna
Moderator

This post has been moved to the appropriate board. Please click on the link above to find its new location.

Devesh
Level 1: Cadet

How to factory rest this modem to use it as WiFi extender?

GavHill
Level 2: Rookie

I have fixed wireless NBN connected at a remote building and a wireless bridge to the house, this has a non Telstra router at the remote building. I have setup the Telstra modem at the house working as a wireless hotspot, with DHCP server switched of ...

ALT2
Level 1: Cadet

Today I bought a smart modem 2. Followed set up instructions. Have wifi connectivity to the modem, but no internet connection. Have accessed the modem to check settings, all looks okay with exception to PPoE setting, which looks like has default user ...

Nayv
Level 1: Cadet

Hi all. Received new modem today.. it's supposed to go green but it's stuck on blue.... Can connect phone to wifi but incredibly slow! I put it in the same place as my previous modem where I had no issue! Have.turned it off and on a few times. Cheers ...

NetSpeed80
Level 1: Cadet

Hi - I have a NBN FTTN 5355 Modem at home. With NBN operational in my area is still find slow internet speeds. Is this modem compatible to a WiFi booster if purchased, or do i need to update my modem?

GavHill
Level 2: Rookie

I have fixed wireless NBN connected at a remote building and a wireless bridge to the house, this has a non Telstra router at the remote building. I have setup the Telstra modem at the house working as a wireless hotspot, with DHCP server switched of ...

Longy352
Level 1: Cadet

Will this booster work with the Telstra Gateway Modem which I think I have?

TelstraUser00
Level 1: Cadet

Hi, I've posted my question on the subject. Is this possible? Can I still use the Gateway Frontier as a modem to bridge to another router?

Loupgarou
Level 2: Rookie

Hi All I have signed up for and NBN plan which will be active on Tuesday. I received the Telstra Cable Adaptor (Modem) and the Telstra Smart Modem 2nd gen (Router) a few weeks ago. My 2 questions are: 1. Can I install this myself on Monday and use th ...

magpiegoose
Level 2: Rookie

Hi.  I have a Small Data plan (postpaid) with Telstra.  I want to buy a prepaid Telstra device - Telstra 4GX Wi-Fi Pro.  Modem availability seems low in Oz at the moment.Will the postpaid Telstra SIM card work in the Prepaid Telstra modem? Has this a ...

MikeL1
Level 1: Cadet

I have just purchased a Telstra Gen 2 Wifi booster. Currently have an NBN connection using a Telstra Netgear V7610 modem. I have tried to setup the booster and it will work when connected via ethernet cable, but will not connect via wifi. Telstra sup ...

kittikat212
Level 2: Rookie

I have reset my modem and I can't log in to access the full features to change the name of my wifi network. Can anyone help, please?

Sunflower_GUY
Level 2: Rookie

Hello,The WiFi on my all-in-one PC does not support 5G and I need this connection, which is available from my Telstra MAX gateway.HOWEVER... I have a spare Telstra Technicolor-DJA0230 modem. My intent was to connect my PC via ethernet cable to the DJ ...

wolfieboy
Level 6: Bloodhound

Hi I recently had a problem with our Foxtel iQ4 set top box, using Netflix APP.The whole box works great & so does Netflix viewed via the iQ4 normally. After great success with the Netflix APP for 5.5 month it started playing up just over 2 weeks ago ...

klausiau
Level 3: Gumshoe

HiI try to setup a Minecract Server and added the port forwarding rule Port 25565 to the internal IP address 10.0.0.67
It seems that the port is blocked, I checked it with https://www.portchecktool.com/  I also disabled the Firewall on the PC with the ...

JB129
Level 1: Cadet

I have just purchased a Dlink DSL 3785 modem router. It appears to be setup correctly but it is not connected to the internet and I can’t see how to do this. I am on ADSL.  Any help would be appreciated. 

Moderator Deanna
Moderator

This post has been moved to the appropriate board. Please click on the link above to find its new location.

timsmith1
Level 1: Cadet

Hi, I placed an order for an apple watch on the 4th of April 2020. I received an email saying that I would be given tracking details once dispatched. After two months of waiting I called in to cancel the order and to get some new services set up at t ...

Blahblah77
Level 1: Cadet

My smart modem gen 2 is not turning green and has been in backup mode with the blue led. I got it today and it still isn’t working properly.

yarga
Level 1: Cadet

I have an old Netgear EX6100 wifi range extender which I tried to connect with my Telstra NBN, but it seems to connect to an old ADSL2 network.  Is the Netgear EX6100 compatible with the Telstra NBN gateway.  I have paired it with the Netgear extende ...

Ausbloke
Level 1: Cadet

Hi CrowdSupport,May I have some advice please, I’m looking to further expand my home internet by replacing my Telstra Smart modem with a new Deco M5  mesh router. I am on FTTC NBN. I tried connecting Deco M5 directly to the NBN box but it’s not detec ...

Baulkoboy
Level 1: Cadet

NBN FTTC is available in my street. NBN have advised. I have the Telstra Smart 2 ready but where do I get the NBN Connection Box??

Nbasti
Level 1: Cadet

I cannot connect to my home WiFi my router shows red green lights that are on but cannot connect to Wi-Fi  from any devices . My router is scanning for connect to Wi-Fi cannot locate the Telstra wifi name to log into

MichaelBlucher
Level 2: Rookie

HiJust wondering if anyone knows anything about the following:Telstra Smart Modem Gen2 compatibility with TP-Link AV2000 2-Port Gigabit Powerline Adaptor.I've already had problems with another TP-Link product (their RE450 wifi extender) which was ret ...

Kathy2068
Level 1: Cadet

How do you change a smart modem back to home internet. Magenta light is now on and we are connected to mobile internet for some reason??

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