You can view the latest Arcadyan Firmware Updates here.
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Post a reply to this thread below to get involved with the discussion or ask a question.
As there is no official manual for this modem I have written my own which I hope some people might find useful. It would probably have been better to post as a WiKi but I have never been able to post a WiKi successfully. The manual can be found at li ...
I am sick of buffering problems. I have FTTN, NBN, landline phone, Telstra modem/router, connects to one pc and smart tv. The internet speed test on our tv comes in at 1.7mbps but I need at least 3mbps for downloading and streaming. I have read that ...
The last two weeks I have been getting frequent drop outs and ping times varying from 20Ms to over 1 second. In the last 24 hours there have been 30 dropouts ranging from a few seconds to a few minutes. Indicator light always stays green but getting ...
I was on Telstra HFC NBN plan and just moved to myRepublic. The HFC NBN modem connected successfully to myRepublic, but I found WiFi Hub can't talk to NBN modem. I logged on the hub but I found I can't change settings， I guess Telstra locked it. Coul ...
I have this ongoing problem with the modem parental controls that when I set time start and end limits, the end limits work but then in the morning the internet will not start again for those devices. I am using the allow option. I have tried using t ...
in the last 3 months, I've noticed that our internet will dropout whenever I'm gaming and the tv is being used to watch online catchup, and when I view the event logs this occurs at the exact moment of dropout USER root pid 28694 cmd /usr/bin/therma ...
I use an internet music application called JamKazam that allows playing music together with low latency. It was working well up till Tuesday last week. Now those of the groupr that have the technicolour version of the smartmodem 2 have significant pa ...
have been a loyal customer for over 15 years and have had the same modem since nbn was connected it is very slow and want to upgrade to a smart modem why are only new customers offered this for free.
My internet has been rather slow lately and have tried many things. I have found that the LED light over internet is flashing red while everything is is just a stable blue. On the user guide it says that the modem is "operating in mobile fail over mo ...
The 4G backup mode never seems to actually work. I am on Telstra HFC, and when the internet is down and the modem light turns to solid blue, the internet does not work and nothing will load. I have checked a) Both Mobile Mode and Mobile Signal lights ...
I have a Telstra Arcadyan LH1000 Modem but the Mobile backup does not work when the NBN drops out (even when the drop out is 30 minutes). The modem has been rebooted (both hard and soft), the Sim has been reseated and contacts cleaned. When I look at ...
Hi all. Im in need of an expert to briefly look over my gen 2 max modems log file, im worried its been hacked.Ive had multiple security intrusions on different devices all attached to this wifi network. Google accounts have been accessed, passwords c ...
Telstra support has been useless as per usual so I am trying here. I am on Telstra Velocity, with a Technicolor DJA0230TLS router. Since about a week a specific device on my network is being blocked from connecting via WiFi to the router. As soon as ...
Hi,I want to upgrade the modem NBN supplied (Arris CM8200 Modem).Which Modems are compatible with Telstra NBN?In particular these modems: - Netgear CM1100- Netgear CM1200- Arris Surfboard SB8200 If not, what other modems can I upgrade to with Telstr ...
I want to move my Telstra modem to the other side of the room. It would be a max length of 10 meters, but I am unsure if there is a difference between the WAN cable and the LAN cable that comes with the modem, and where would be the best place to sou ...
Hi,I have just been switched over to NBN (HFC); I have had the NBN box installed and Smart Gen 2 modem router is working with internet connection. However I want to retain my existing WRT 1200AC router (running Gargoyle) for my home network.I want to ...
Since the Telstra outage on Sunday, our wifi booster (Gen 2) has not been working. I've re-paired it to the modem but it is still showing a red light. I've moved it closer to the modem but still not pairing. Any ideas about what else I can try?
I have just installed a Telstra Smart Modem with an NBN FTTC interface. It connected fine and I used it for a day without modification. I then connected an Apple Mac to a LAN port and opened the Modem Settings. I changed the name and passcode of t ...
Had a dja0231 for a couple of years now and has been working like clockwork. Today I suddenly find that while ethernet is working fine still, WiFi connections do not have internet access on either 2.4G or 5G bands. I have restarted router via both in ...
I have this ongoing problem with the modem parental controls that when I set time start and end limits, the end limits work but then in the morning the internet will not start again for those devices. I am using the allow option. I have tried using t ...
in the last 3 months, I've noticed that our internet will dropout whenever I'm gaming and the tv is being used to watch online catchup, and when I view the event logs this occurs at the exact moment of dropout USER root pid 28694 cmd /usr/bin/therma ...
have been a loyal customer for over 15 years and have had the same modem since nbn was connected it is very slow and want to upgrade to a smart modem why are only new customers offered this for free.
My internet has been rather slow lately and have tried many things. I have found that the LED light over internet is flashing red while everything is is just a stable blue. On the user guide it says that the modem is "operating in mobile fail over mo ...
For a few weeks now the Dynamic DNS service is coming up with following message:DDNS not ready .or. DDNS turn off .or. WAN not ready. I have checked username, password and domain. It happens with Freedns, ChangeIP too.Initially was set to DNS-O-Mat ...
I have moved into a rental property where NBN has been installed. Telstra staff in Canberra have advised my NBN connection should now be working & should be enabled by plugging the smart modem into the telephone outlet on the wall (there is no NBN c ...
I am currently running NBN as I was forced into it from the cable. Telstra cut my wifi for my modem and when I called they told me the government was forcing NBN. before I had NBN my internet speed reached 100-150mbs. now my internet speed barely rea ...
